Anti-Outsourcing Legislation Unlikely as Global Outsourcing of IT Jobs Gains Momentum
12/02/04 - PRNewswire
Global outsourcing of IT jobs from high-cost regions of the world to lower cost regions is, today, an inexorable phenomenon and attempts in certain developed countries to arrest this trend through legislation are bound to fail, states new analysis from Frost & Sullivan. LONDON, December 2 /PRNewswire/ -- Global outsourcing of IT jobs from high-cost regions of the world to
lower cost regions is, today, an inexorable phenomenon and attempts in
certain developed countries to arrest this trend through legislation are
bound to fail, states new analysis from Frost & Sullivan.
Using a combination of qualitative information based on primary research
in 14 countries together with quantitative data obtained from end-user
surveys among IT decision-makers in France, Germany, Hong Kong, Japan, the
United States and the United Kingdom, Frost & Sullivan analysts tracked
global offshore outsourcing and off-shoring of IT jobs for the period
2002-2004.
According to the study, IT job exports are forecast to increase by a
compound annual growth rate (CAGR) of 5.9 per cent between 2002 and the end
of 2004. In 2004, a total of 826,540 IT jobs are expected to be exported by
France, Germany, Hong Kong, Japan, the United Kingdom and the United States
to lower cost countries, amounting to a combined value of US$51.6 billion.
The United States and Japan are slated to emerge as the top two exporters
of IT jobs in 2004. Germany is poised to lead the developed European nations
by having exported a total of US$48.22 billion worth of IT jobs since the IT
off-shoring and outsourcing trend began. Germany is trailed by the United
Kingdom and France.
Promoting sustained growth of IT job outsourcing has been the fact that
many companies in low cost regions have higher CMM certification levels than
their customers. Government sponsored programmes and tax incentives designed
to support the IT industry in lower cost regions have also encouraged
outsourcing trends. Providing further impetus to outsourcing has been the
return of many IT professionals to their home countries in the late 1990s,
who have been carrying out similar work, albeit at lower wages.
Exporting IT jobs to lower cost countries is now regarded as critical to
survival in industries where other competitors are doing so. At the same
time, hiring outsourcers abroad is being seen as affording a company the
flexibility to adjust its personnel strength to business requirements at a
lower cost and with a higher level of expertise.
"Multinational corporations can and will use offshore subsidiaries to
circumvent the law in other parts of the world when profitability is at
stake, provided executives cannot be held legally liable in the home
country," comments Frost & Sullivan (http://www.frost.com) Industry Analyst
Jarad Carleton.
Besides, when a company is based in a country without restrictions
regarding the exportation of IT jobs and subsequently sells its products and
services in a country that has restrictions, the company not limited by such
legislation will possess a distinct market advantage.
"In effect, therefore, the nation that places restrictions on the export
of IT jobs will hobble its own businesses and could be inadvertently
legislating the destruction of millions of additional jobs in the future as a
result," cautions Mr. Carleton. "This is crucial to understanding why the
exportation of IT jobs to lower cost countries cannot be arbitrarily halted
by legislation in one or two developed countries."
Moreover, to be effective, any legislative action to protect IT jobs in
developed regions of the world will have to be part of a global alliance of
developed governments - an unlikely scenario. Ultimately, developed countries
will have focus on education and innovation to protect their IT workforce.
Of the low cost countries examined by Frost & Sullivan including India,
China, Brazil, Mexico, Malaysia, Poland, Romania and Russia, India emerged as
the single largest recipient of IT job imports, followed by China. The gap
between India and China (which currently receives less than half the number
of jobs than India) is expected to narrow over the course of the decade due
to various IT-friendly initiatives undertaken by the Chinese Government.
Customer support, technical support, software development and testing,
network administration, hardware development and testing, quality assurance
and help desk ranked prominently among the outsourced IT positions over 2002
to 2004.
Interestingly, while German business exhibited greater need to export
software development and testing positions rather than technical support,
British businesses exported software development and testing positions abroad
more than any other IT position.
Satisfaction levels in the global sourcing of IT labour were surprisingly
high notwithstanding challenges posed by cultural, linguistic and time zone
differences. The primary issues restraining satisfaction levels from
increasing appeared to be language problems as noted by France and Japan, and
cultural differences and misunderstandings as identified by German companies.
If you are interested in a summary of this research service providing an
introduction to Frost & Sullivan's analysis of Global Offshore Outsourcing
and Off-shoring of IT Jobs, please send an email to Kristina Menzefricke,
Corporate Communications at kristina.menzefricke@frost.com with the following
information: full name, company name, title, contact telephone number, email.
Upon receipt of the above information, the summary will be emailed to you.
Title: Global Offshore Outsourcing and Off-shoring of IT Jobs
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Kristina Menzefricke, P: +44-207-343-8376, E: kristina.menzefricke@frost.com